Leverage our digital infrastructure & solutions to uplift community well-being & reduce the digital divide.

Today, telecommunication network in Thailand well covers beyond 98% of population with 4G technology playing key role in supporting diverse services to enhance people’s lives and work. However, a large number of rural population have access only to basic service such as telephony remains to have low internet adoption. Data collected by the National Statistical Office suggest that 90% of population use mobile phone but only 57% access internet. Also, 70% of Thai people work in the agriculture sector, and these people tend to have limited access to knowledge base and technologies, partly causing income gap. AIS as the leading telecommunication infrastructure and digital service provide sees this as an opportunity to bring in digital technologies and innovations as a mean of elevating the wellbeing of rural population. At the same time, this represents an opportunity for digital platforms to make an impact on an unexplored target group, expanding the marketing coverage and preparing Thailand for the digital economy.


With our widest mobile network coverage and strength in digital services, we aim to improve the wellbeing of 100,000 people through our digital platform and collaboration in 2021 that will benefit for both AIS and all Thais. In the same way, this will support the UN sustainable development goal on promoting equality for all.

In doing so, AIS has set a strategy to strengthen our digital infrastructure, promote affordable products and services as well as roll out the corporate scheme to support 4 foundations to improve wellbeing of Thai people under ‘Digital for Thai’ scheme (education, agriculture, public health, and startup)


Invest in Digital Infrastructure

AIS 3G and 4G network have full coverage of 98% of total Thai population and its fixed broadband covers 50 provinces across Thailand. AIS also contribute to the Universal Service Obligation (USO) via project proposal to NBTC to reduce digital divide by providing decent quality of internet access.

Integrated affordable digital device with the price range

AIS offers a wide range of products and services that meet individual need of customers.

Customers with disabilities

Special package for blind and deaf, iSign call center service

Minority group

Migalaba SIM for Myanmar customers and Suasadey SIM for Cambodian customers

Promote digital platforms to enhance community well-being and economic wellness (Digital for Thais)


Sarnrak Konkeng Huajai Kreng (Strong People, Strong Heart) - AIS gives scholarships to students from low income families to help them pursue an education up to and including the level of Bachelor’s degree.

Sarnrak Sarnkuamroo (Learning) - IS uses our strength as a broadband internet provider with coverage reaching over 7 million households in 57 provinces to enable educational content in the form of documentaries and scientific programs for border schools through the AIS PLAYBOX


Farmsuk knowledge application – an application that provides exclusive knowledge on agriculture to farmers who use the AIS mobile service including information on the buying and selling of products, knowledge from experts and best practices from the community, and information on the weather.

Farmsuk shop application - a mobile market place for farmers to sell their products including OTOP products directly to customers. The channels give farmers the opportunity to manage their own selling prices and provide a better solution by cutting out the middle man and giving the customers more transparency in buying products directly from the original source.

Public health

Aor Sor Mor online application – networking platform for Tambon Health Promoting Hospitals (THPH) and village health volunteers (Aor Sor Mor) that is more efficient and convenient for sharing news, scheduling meetings, group discussions, and reporting to enhance the effectiveness of the overall management of the local health unit, equipped with better analysis of health data and effective handling of health issue to the right target groups.

AIS theStartUp

A value-sharing platform through which tech startups can cooperate with AIS to accelerate the development of their products and services identified as having potential demand in current and future markets.

Academy for Thais

Academy for Thai is the corporate agenda to transfer knowledge of digital technology for Thais through various learning channels and methods. In doing this, AIS partners with leading organizations both locally and internationally.

Digital Transformation

October 3,2018

Digital Disruption: Challenges and Opportunities

February 1, 2019

Corporate Social Responsibility Performance

Type of Contribution Total amount (in local currency)
Cash contributions 116,631,935
Time: employee volunteering during paid working hours 11,952
In-kind giving: product or services donations, projexts/partnerships or similar 14,998,309
Management overheads 26,655,912
AIS Sustainability Report