AIS recognizes that conducting business with respect for human rights is a fundamental foundation for long-term sustainability and trust, amid rising expectations from employees, customers, investors, business partners, and society. The Company is committed to upholding internationally recognized human rights principles and a non-discrimination policy in all forms, regardless of race, color, religion, gender, age, or any other status. AIS respects freedom of expression and association, and maintains a Zero Tolerance stance toward human rights violations, including child labor, human trafficking, unfair employment practices, and personal data breaches. The Company integrates Human Rights Due Diligence and systematic prevention and remediation measures across its Business Value Chain to ensure continuous alignment with applicable laws and human rights standards. This approach not only mitigates legal and reputational risks, but also fosters a safe and equitable working environment while creating long-term shared value for stakeholders.
Management Approach
AIS has the practice for conducting business operations with respect for human rights according to various declarations and treaties involving the business such as the United Nations Universal Declaration of Human Rights (UNDHR), the United Nations Guiding Principles on Business and Human Rights (UNGPs), and the Declaration on Fundamental Principles and Rights at Work of the International Labour Organization (ILO), to prevent and avoid violations of the human rights of all stakeholders throughout the business value chain.
Human Rights Management Process
Define human rights policy and establish the Human Rights Committee to oversee implementation across the organization
Conducting Human Rights Due Diligence (HRDD)
Compliance with pertinent laws and establishing processes to promote human rights.
Providing channels for suggestions and complaints concerning human rights for every group of employees and stakeholders.
Set plans to remedy human rights issues and stipulate measures of compensation for damage and follow up
2025 Performance
Promoting Awareness of Business Ethics and Respect for Human Rights
In 2025, the Business Ethics Working Team organized a workshop under the “Ethics Decoded: Cultivating Ethical Mindsets” program for 200 supervisors across the Northern, Eastern, Western, and Northeastern regions of Thailand. The workshop aimed to enhance participants’ knowledge and understanding of business ethics while promoting appropriate and respectful workplace practices and respect for the rights of others.
Through group activities and case studies, the workshop strengthened participants’ skills in team management and handling workplace situations, with a focus on preventing bullying and harassment. The session, titled “Online and Social Media Guideline” addressed behaviors including bullying, discrimination, humiliation or demeaning others, and inappropriate communication. Participants also received guidance on how to recognize, listen to, and appropriately respond to reports or incidents of bullying and harassment, including reporting and escalating cases through the Company’s designated channels.
