Supply Chain Management

By acting responsibly in collaboration with our suppliers, we aim to minimize risks and create stable, long-term business relationships with our partners. It is also an important strategic lever for AIS in safeguarding both its global competitiveness and the supply of materials and services. For this reason, the company applies not just economic standards, but also environmental, social, and corporate governance standards in choosing new suppliers or continuing its relationships with existing ones. These standards are defined in AIS’ Supplier Code of Conduct, which generally forms the basis for our collaboration with suppliers

Management Approach

Stipulating policy for the Suppliers Code of Conduct and strategy for oversight of the procurement process to be competitive, and operational standards for suppliers, with the following management guidelines:

Quality control standards for distribution channel

Applying the Code of Conduct to all business partners, both existing and new suppliers who participate in AIS.

Determining criteria for major distributor selection to be able to adjust to market conditions and competition while also running the business continuously.

Establishing guidelines for distributor and dealer operations to ensure quality and service standards under AIS's image.

Providing fundamental training program and competency upskill plan for all business partners.

Providing annual workshops to all business partners at regional and corporate level.

Evaluating quality of sales and services according to the specified criteria such as customer satisfaction and knowledgeability of sales representatives.

Assessments of income to pay compensation as specified criteria for suitable and fair compensation to customers.

Evaluating dealer satisfaction through annual satisfaction surveys and using the results to continuously improve distribution channel quality of service.

Annual risk assessment and management through va,us methods such as workshop and supplier self-assessment questionnaires (SAQ).