AIS is aware of risks that may impact the company’s business such as 1) Natural disaster risks, 2) Investment, maintenance, and insurance costs, 3) Law and regulation changes, and 4) Increasing consumer concern for the environment. Therefore, AIS are committed to aligning its environmental operational goals with Science-Based Targets to reduce greenhouse gases. This includes supporting value chain concerns to improve environmental-friendly operations. Additionally, this positively affects cost structures, reduces business operation risks, increases long-term profitability opportunities, and promotes the image of being a Cognitive Tech-Co that not only leads in innovation but also captures the hearts of customers as an environmentally responsible business.
Performance
2023
Reduction of GHG
emissions intensity
emissions intensity
%
Renewable
Energy Projects
Energy Projects
%
Target
By 2023
Reduction of GHG
emissions intensity
emissions intensity
90%
Renewable
Energy Projects
Energy Projects
5%
By 2050
Net-zero emissions
Management Approach
AIS has established environmental policies to serve as guidelines for operations throughout the business value chain, with the following objectives:
Promoting Energy Efficiency
AIS has adopted AI in processing and analyzing network utilization to manage signal and energy use according to customers’ usage to deliver solid quality and energy efficiency, effectively mitigating greenhouse gas emissions.
Reducing GHG emission by
tCO2e
Increase in the use of electricity from renewable sources
In 2023, AIS undertook initiatives to increase the proportion of renewable energy by installing additional solar panels at base stations and switching centers, with a total investment of 580 million baht in solar energy projects. These efforts align with the objectives of the Thailand Taxonomy, demonstrating AIS's commitment to sustainable practices. Since the Thailand Taxonomy Board recently issued Thailand Taxonomy phase 1 for the energy and transportation sectors, this is an initial step for AIS to voluntarily apply the Thailand taxonomy and assess the level of sustainability of our business activities, which will be beneficial for transitioning our business towards sustainable future.
Total Renewable sources
locations
Reducing GHG emissions by
tCO2e
Environmental Management System Development and training for employees
The AIS environmental management system received ISO14001:2015 standard at AIS computer data centers, which are verified by independent external verifiers. Moreover, AIS provides learning courses for employees in related departments to enhance their understanding and expertise in applying environmental standards from ISO14001:2015 and energy management standards from ISO50001 on their jobs. See more detail in Environmental Management System certification from the Related Documents.
Water Efficiency and Water Recycling
In 2023, Cooling systems of data centers must use purified water that has been filtered by a Reverse Osmosis (RO) system. However, partly filtered water from RO system cannot be used for the cooling system, approximately 30 percent of total water. Then, we use this water to clean the solar rooftop of the data centers. This helps improve the efficiency of solar panels and it's also an efficient use of water.
Moreover, we have initiated a pilot project to reduce water consumption at a data center by using an environmental-friendly Electronic Anti Scale system instead of the reverse osmosis systems, reducing water discharge by up to 30 percent. We will expand this pilot project to other data centers to reduce water used in cooling systems.
Reduction in water discharge
up to %
Biodiversity and Forest Protection
AIS is committed to conserving and protecting biodiversity and ecosystems in its business operations. To achieve this, the company has implemented integrated management and adopted internationally accepted metrics to assess its operations. The goals are to achieve No Net Loss of Biodiversity and No Net Deforestation by 2027. For further information, please see our operations dedicated to promoting biodiversity and conserving forests.
Customer involvement in reducing greenhouse gas emissions
AIS leveraged digital technology for various transactions, both internally within the organization and with business partners through the Full-E Services program. In 2023, the number of myAIS users increased to 11.7 million, representing a growth of 21% from the previous year. Additionally, customers received service notifications electronically, totaling 120 million transactions, and electronic tax invoices were issued for 137 million transactions. These initiatives contributed to paper reduction and minimized fuel consumption associated with customer visits to service centers.
Reduced Greenhouse Gas Emissions by
tCO2e
Performance Table
| Topic | Unit | 2020 | 2021 | 2022 | 2023 | Target 2023 |
|---|---|---|---|---|---|---|
| GHG Emission | ||||||
| Total GHG emissions (Scope 1 and 2) | tCO2e | 696,883 | 645,321 | 675,497 | 704,264 | 711,691 |
|
Direct GHG emissions (Scope 1)
|
tCO2e | 11,196 | 8,931 | 7,411 | 9,351 | 10,067 |
|
Indirect GHG emissions (Scope 2)
|
tCO2e | 685,687 | 636,390 | 668,086 | 694,913 | 701,624 |
|
Indirect GHG emissions (Scope 3)
|
tCO2e | N/A | 132,614 | 456,538 | 414,205 | |
| GHG Intensity | tCO2e per Terabit | 0.015 | 0.01 | 0.008 | 0.007 | |
| Energy | ||||||
| Total Energy Consumption | MWh | 1,220,024 | 1,318,495 | 1,394,989 | 1,456,351 | |
| Terajoule | 4,392 | 4,747 | 5,022 | 5,243 | ||
| Total non-renewable energy consumption | MWh | 1,214,006 | 1,302,213 | 1,370,796 | 1,423,592 | 1,439,580 |
| Terajoule | 4,371 | 4,688 | 4,935 | 5,125 | ||
|
Direct energy consumption: Fuel and other
|
MWh | 36,052 | 29,178 | 34,356 | 33,488 | |
| Terajoule | 130 | 105 | 124 | 121 | ||
|
Indirect energy consumption: Electricity
|
MWh | 1,177,954 | 1,273,035 | 1,336,440 | 1,390,104 | |
| Terajoule | 4,241 | 4,583 | 4,811 | 5,004 | ||
| Energy from renewable sources | MWh | 6,017.86 | 16,282 | 24,193 | 32,759 | 32,326 |
| Terajoule | 21.6643 | 59 | 87 | 118 | ||
| % Energy from renewable sources | % To total energy consumption | 0.49 | 1.23 | 1.73 | 2.25 | |
| Power Usage Effectiveness (PUE) at Data Centers | Unit | 1.56 | 1.51 | 1.505 | 1.502 | 1.503 |
| Total energy consumption in data centers | MWh | 70,182 | 77,261 | 83,851 | 89,629 | |
| % Energy from renewable sources in data centers | % To total energy consumption | 1.02 | 1.57 | 1.74 | 1.69 | 2.20 |
| Energy cost | Million baht | 4,853 | 5,138 | 5,798 | 9,351 | |
| Total Water Use | ||||||
| Water Withdrawal | Cubic Meters | 217,186 | 179,306 | 198,751 | 199,734 | 210,000 |
|
Municipal Water
|
Cubic Meters | 213,479 | 175,958 | 194,762 | 194,870 | |
|
Water Stress Area
|
Cubic Meters | - | - | - | - | |
|
Ground Water
|
Cubic Meters | 3,707 | 3,348 | 3,989 | 4,864 | |
|
Water Stress Area
|
Cubic Meters | 3,707 | 3,348 | 3,989 | 4,864 | |
| Water Discharge | Cubic Meters | - | - | 101,322 | 68,871 | |
| Total Water Consumption | Cubic Meters | - | - | 97,429 | 130,863 | |
Related Documents
Information concerning “Climate Actions” can be found in the 2023 Sustainability Report.
