Social Inclusion

The internet plays a crucial role in creating value for all segments of society, serving as a key factor in communication, education, business operations, and access to healthcare and financial services. While the majority of the population in Thailand can access the internet, certain groups still face barriers related to infrastructure and digital skills, resulting in economic and social disparities. The telecommunications sector plays a vital role in promoting access to high-speed internet and digital services for all, especially vulnerable groups, to foster equitable opportunities in accessing services. This effort contributes to improving quality of life, expanding economic opportunities, and sustainably reducing social inequality.

Management Approach

AIS is committed to being a part of improving life for the Thai people, using its communication technology resources to support development keeping the Thai people in step with the digital era. The company leverages its business and human resources for social and community development through a range of policies and projects. AIS set policies that mobilize its digital platforms to achieve greater equality, by implementing the following strategies:

Expansion of digital infrastructure for maximum coverage in support of efficient communication and alignment with national economic development.

Supporting public access to affordable digital communication services and devices.

Developing digital platforms that enhance economic and social structures along with quality of life.

Elevating the Quality of Life for Thai People

Green Energy Green Network for THAIs

AIS, in cooperation with Gulf Energy Development Public Company (Gulf) and Highland Research and Development Institute, has carried out the “Green Energy Green Network for THAIs” project to reduce social inequality and improve the quality of life for people in remote areas. Initiated in 2024, the project was dedicated to building a telecom network using solar energy. The network encompassed 6 communities in 5 provinces including Tak, Chiang Mai, Mae Hong Son, Chiang Rai, and Lamphun with a population of 2,954 in 790 households. The installation of the network system has the potential to increase the number of subscribers in the communities by more than 30%. The project also evaluated the preliminary social return value related to the reduction of travel expenses for community communication, which amounts to over 257,000 baht. The results of the project will be utilized to develop strategies for expansion to other areas.

AIS Academy for Thais

AIS, in collaboration with LearnDi Co., Ltd., launched the AIS Academy for Thais, utilizing the LearnDi digital platform to provide equal and diverse learning opportunities that are easily accessible anytime, anywhere. This gives Thai people a digital tool for self-development to enhance new skills and knowledge, as well as acts as a platform for integrated online learning management. Learners can choose the learning courses of their interest and receive digital badges as certifications upon course completion. Projects under the "AIS Academy for Thais" Initiative are as follows:

The Educators Thailand 2024

AIS has continued for the 4th consecutive year in cooperation with the Secretariat Office of The Teachers’ Council of Thailand, the Ministry of Education. It aims to enhance the digital skills of Thai teachers, enabling them to create modern and accessible teaching materials. With over 600 educational personnel from both public and private sectors, 10 winners were selected to receive awards from HRH Princess Maha Chakri Sirindhorn.

TCAS Contents

AIS has supported and developed academic capabilities and life skills for Thai students by partnering with school teachers and tutors to develop students’ knowledge through the LearnDi digital platform. Currently, 40 courses are available, with 579 students participating.

Digital Learning Platform

AIS has collaborated with a network of educational partners to offer over 100 courses for the general public, including topics such as building business readiness, technology literacy, business management, self-development. Over 117,884 individuals have already enrolled.

Digital Library

AIS collaborates with the Ministry of Social Development and Human Security to provide students with access to E-Learning and E-Books through the ReadDi digital platform. In 2024, the collaboration was further expanded to include Intouch Holdings Co.,Ltd, and extended to schools for the blind, allowing the initiative to offer knowledge to 7,634 teachers and students from 40 schools

Aunjai Asa Career Development

AIS aims To enable Thai people to cope with today’s changes by employing the knowledge of AIS’ employees to enhance skills, knowledge, and the potential of the general public in cooperation with the Ministry of Social Development and Human Security (MSDHS). Performance in 2024 was as follows:

Train the Trainer

AIS has organized lectures and workshops for the Ministry’s government officers and workers to enable them to transfer knowledge and skills to the general public with "Aunjai Asa Coaches" from AIS sharing their expertise in business development and marketing.

Market Place

AIS has supported MSDHS personnel by providing space on the 30th floor of AIS 1 for them to sell products, food, sweets, and drinks three times a year.

Traditional Thai Massage

AIS has supported people with low incomes or financial distress through the Traditional Thai Massage project by providing space at AIS 1 for Thai massage that meet the standards.

The Good Kids, Brave Heart Project

Introduced in 2001, the project has since provided financial support for young people in need to reduce social inequality and offer educational opportunities for Thai youths. Building upon the concept “Giving opportunities is giving a future” the project grants scholarships to students at different levels who demonstrate good conduct, perseverance, help with the family, and volunteerism to help them pursue their academic goals through to a bachelor’s degree.

Broadband Internet for Schools

TTTBB, a subsidiary of AIS, supports internet accessibility in schools and communities in remote areas across the country to expand educational opportunities and enhance digital skills for students and teachers. This initiative improves the effectiveness of online learning while also promoting local economies through e-commerce and access to government services. Since 2011, the initiative has covered 4,255 schools and communities across the country.