AIS CEO announcing Emergency Response program, using 5G to combat COVID-19.

AIS CEO announcing Emergency Response program, using 5G to combat COVID-19. Expedite on instant 5G network, innovation and personnel to assist doctors, reduce health risk and increase efficiency. Maneuver company in full collaboration with every sector to help Thailand overcome virus crisis.

8 April 2020: Mr. Somchai Lertsutiwong, AIS Chief Executive Officer, announced the company’s Emergency Response Program for Thais by implementing 5G technology as its strategic weapon as well as the power of AIS people to safeguard Thais through COVID-19.

The three-part mission “AIS 5G Combating COVID-19 for Thais” estimated at 100 million baht will include the followings:

  1. Installing 5G network in 20 hospitals that provide physical examination and treatment for COVID-19 patients. Soon AIS will extend 5G network to cover 130 hospitals in Bangkok and eight more hospitals in major provinces, totaling 158 hospitals by end of April.
  2. Catalyzing medical innovation to fight back Coronavirus by setting up AIS Robotic Lab and teaming up researchers and innovators specializing in robotics for 5G telemedicine.
  3. Developing Robots for Care, the latest version of medical robots designed for 5G telemedicine.

AIS remains the digital-life service provider for Thais as always. We will do our best to deliver service excellence to our customers, and utilize our competencies in technology and other fields to help the country get past this adversity,” Mr. Somchai said.

  1. Peace of mind to our customers
    When COVID-19 began to spread in Thailand, we brought out preparedness plan to ensure the continuity of AIS mobile, Fibre, and online service channels. Customers can enjoy convenience without leaving their houses including data plan, solutions, privileges, and entertainment contents to fulfill the variety of lifestyles. AIS Business Continuity Plan or BCP is designed to “empower every customer to enjoy service excellence constantly as usual.” During social distancing, AIS customers can continue to enjoy service convenience from my AIS application, AIS Online Store and AIS Contact Center available 24 hours. For visitation at AIS shop, clear acrylic panels have been installed temporarily at counter service to reinforce customer’s hygiene while engaging with AIS customer service agents.
  2. Peace of mind to our employees
    Top of the list in caring for employees is to provide workplace safety and hygiene in compliance with the Ministry of Public Health. AIS promotes social distancing seriously especially in common areas. AIS services must continue. No excuse for interruption. And all technologies must be applicable effectively.
  3. Peace of mind to all Thais under mission “AIS 5G to Combat COVID-19”
    AIS is dedicated to fully supporting Thai people, from mobile network, innovation, to personnel. We aim to utilizing 5G to support public-health system as well as medical administration. Owing the virus battle to doctors, nurses, and hospital workers who risk their lives to save us, AIS intends to help reduce risks so that doctors and nurses can do their works more safely.

Additional supports from AIS employees included a spirit of volunteering by making washable facial masks and sourcing medical supplies to donate to doctors and nurses who are our “white knights.” The company also provides online channels for the public to send words of encouragement to each other, to stay at home healthily both physically and mentally as we go through the crisis together.

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